:Six Practices for Solving Problems, Driving Innovation, and Transforming Organizations
/ Chris Ernst, Donna Chrobot-Mason
New York
: McGraw-Hill
, 2011.
xxxiv, 302 p.
: ill
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Index
The shifting leadership landscape.- Us and them: why identity matters.- Intergroup boundaries: the great divide.- Buffering: creating safety.- Reflecting: fostering respect.- Connecting: building trust -- Mobilizing: developing community.- Weaving: advancing interdependence.- Transforming: enabling reinvention.- The nexus effect and you.- Toward an interdependent, collaborative future