:Tools and Tactics for Changing Your Organization and the World
/ Ronald Heifetz, Alexander Grashow, Marty Linsky
Boston, Mass.
: Harvard Business Press
, 2009.
xvi, 326 p.
: , ill
Print
Bibliography
Index
Part One. Introduction: purpose and possibility - How to use this book - The theory behind the practice - Before you begin - Part Two. Diagnose the system - Diagnose the adaptive challenge - Diagnose the political landscape - Qualities of an adaptive organization - Part Three. Mobilize the system - Make interpretations - Design effective interventions - Act politically - Orchestrate conflict - Build an adaptive culture - Part Four. See yourself as a system - See yourself as a system - Identify your loyalties - Know your tuning - Broaden your bandwidth - Understand your roles - Articulate your purposes - Part Five. Deploy yourself - Stay connected to your purposes - Engage courageously - Inspire people - Run experiments - Thrive