1. CANBEC: Corpus and context.- 1.1. Data collection.- 1.2. Corpus constituency.- 1.3. Contextual information.- 1.4. Transcription and anonymization.- 1.5. Corpus size and generalizability.- 1.6. Outline of the book References.- 2. Background: Theory and methodology.- 2.1. Theory.- 2.2. Methodology.- 2.3. Summary References.- 3. The business-meeting genre: Stages and practices.- 3.1. Applying Bhatia's multi-perspective model of discourse to business meetings.- 3.2. The meeting matrix.- 3.3. Applying the meeting matrix.- 3.4. Summary References.- 4. Significant meeting words: Keywords and concordances.- 4.1. Institutional language and everyday English.- 4.2. Lexico-grammatical theoretical considerations.- 4.3. Word frequencies.- 4.4. Keywords.- 4.5. Summary References.- 5. Discourse marking and interaction: Clusters and practices.- 5.1. Defining clusters.- 5.2. Clusters in business research.- 5.3. Cluster lists.- 5.4. Categorization of clusters.- 5.5. Clusters in context.- 5.6. Summary References.- 6. Interpersonal language: Pronouns, backchannels, vague language, hedges and deontic modality.- 6.1. The transactional/relational linguistic distinction.- 6.2. Pronouns.- 6.3. Backchannels.- 6.4. Vague language.- 6.5. Hedges.- 6.6. Deontic modality.- 6.7. Summary References.- 7. Interpersonal creativity: Problem, issue, if, and metaphors and idioms.- 7.1. Problem and issue.- 7.2. If.- 7.3. Metaphors and idioms.- 7.4. Summary References.- 8. Turn-taking: Power and constraint.- 8.1. Turn-taking in internal meetings.- 8.2. Turn-taking in external meetings.- 8.3. Summary References.- 9. Teaching and learning implications.- 9.1. Who is the learner?.- 9.2. Teaching materials: What do they teach?.- 9.3. How can a corpus such as CANBEC be exploited?.- 9.4. Summary References.- Appendix.- Index