The emotionally intelligent team :understanding and developing the behaviors of success
San Francisco
Jossey-Bass
2007
v, 216 p. : ill. ; 24 cm
Includes bibliographical references )p. 204-208( and index
Marcia Hughes, James Bradford Terrell
1st ed
Why emotional intelligence is so valuable for teams -- The business case for team emotional intelligence -- The first skill : team identity -- The second skill : motivation -- The third skill : emotional awareness -- The fourth skill : communication -- The fifth skill : stress tolerance -- The sixth skill : conflict resolution -- The seventh skill : positive mood -- The emotionally intelligent team player -- Leading the emotionally intelligent team -- Values and ethics -- Results