Questionnaire design :how to plan, structure, and write survey material for effective market research
London ; Sterling, VA
Kogan Page
2004
xii, 289 p. : ill. ; 24 cm
Market research in practice series
Includes bibliographical references )p. 277-280( and index
Ian Brace
Objectives in writing a questionnaire -- The data collection media -- Planning the questionnaire -- Types of question and data -- Rating scales and attitude measurement -- Writing the questionnaire -- Laying out the questionnaire -- Piloting the questionnaire -- Ethical issues -- Social desirability bias -- International surveys