What we know about emotional intelligence :how it affects learning, work, relationships, and our mental health
Cambridge, Mass.
MIT Press
c2009
xviii, 441 p. : ill., map ; 24 cm.
"A Bradford book."
Includes bibliographical references )p. ]389[-424( and index
Moshe Zeidner, Gerald Matthews, and Richard D. Roberts
Introducing : emotional intelligence -- Emotional intelligence : mapping out the terrain -- Emotional intelligence : a new construct? -- Measure for emotional intelligence measures -- The intelligence in emotional intelligence -- The personality in emotional intelligence -- Emotional intelligence observed -- Developing emotional intelligence : from birth to earth -- How social is emotional intelligence? -- Grace under pressure : emotional intelligence, stress, and coping -- Emotional intelligence in action -- Schooling emotional intelligence -- Work and emotional intelligence -- Emotional intelligence and the toxic work environment -- Emotional intelligence in the clinic -- Emotional intelligence : revisited -- Emotional intelligence : known, unknown, and future directions