14508
Virtual reference service: from competencies to assessment
London
Facet Publishing
c2008
xv, 206 p.: ill
The virtual reference desk
Includes bibliographical references and index
R. David Lankes ... ]et al.[; edited by Philip Nast
، Electronic reference services )Libraries(
Information technology ، Reference services )Libraries(
Study and teaching ، Electronic reference services )Libraries(
Effect of technological innovations on ، Reference librarians
United States -- Case studies ، Electronic reference services )Libraries(
Z
711
.
45
.
V576
2008
TI
AU Lankes, R. David
AU Nast, Philip
SE
CL
