5148
Evenson, Renee
1591-
Customer service training 101: quick and easy techniques that get great results
New York
AMACOM
c2005
ix, 207 p
Includes index
Renee Evenson
، Customer services
، Customer relations
Training of ، Employees
HF
5415
.
5
.
E89
2005
AU
TI
CL
