11925
458
Heizer, Jay H.
Cases in total quality management: manufacturing and services
Cincinnati, Ohio
South-Western College Pub.
c1998
xiii, 238p.: ill
Jay H. Heizer, Jay Nathan
Case studies ، Total quality management
Management - Case studies ، Manufactures
Management - Case studies ، Service industries
HD
62
.
15
.
H45
1998
AU
AU Nathan, Jay
TI
CL
CL
