عنوان
پدید آورنده
موضوع
رده
HF 5415.5 .D93 2002
HF
5415
.
5
.
D93
2002
کتابخانه
محل استقرار
2808
Dyche, Jill.
The CRM handbook. a business guide to customer relationship management
Boston
Addison Wesley,
2002
xxiv, 307 p. ill. 24 cm.
Addison-Wesley information technology series
ISBN: 0201730626
Includes bibliographical references )p. 281-286( and index.
ng
Jill Dyche
R
، Customer relations- Management
box1
HF
5415
.
5
.
D93
2002
AU
TI
1
