عنوان

Engineering and management of IT-based service systems :an intelligent decision-making support systems approach

2146

Engineering and management of IT-based service systems :an intelligent decision-making support systems approach

1 online resource )xii, 232 pages( : illustrations

Intelligent Systems Reference Library,8681-4934 ;volume 55

Includes bibliographical references

Knowledge Management in ITSM: Applying the DIKW Model -- IT Governance Practice in a Malaysian Public Institute of Higher Learning and Intelligent Decision Making Support System Solution -- DSS based IT Service Support Process Reengineering using ITIL: A Case Study -- Managing Cloud Services with IT Service Management practices -- Towards semantic support for business process integration Roberto -- Integrating ERP with Negotiation tools in Supply Chain -- Adaptive Applications: Definition and Usability in IT-based Service Systems Management -- Attitude-based Consensus Model for Heterogeneous Multi-criteria Large-Scale Group Decision Making: Application to IT-based Services Management -- Improving Decision-Making for Clinical Research and Health Administration -- Improving IT Service Management with Decision-Making Support Systems

Management ، Information technology

، Artificial intelligence

، Decision support systems

، Engineering

، Computational Intelligence

، Artificial Intelligence )incl. Robotics(

TI

Manuel Mora, Jorge Marx Go۱ج‌mez, Leonardo Garrido, Francisco Cervantes Pe۱ج‌rez, editors

AU leunaM ,aroM editor of compilation 1961-,

SE

SE Intelligent systems reference library ;

ل‌ا‌ه دیجیت‌ان‌ابخ‌کت