What really matter service, leadership, people, and values
New Haven
Yale University Press
2007
xii, 305 p. , ill. , 25 cm.
"Material from this book was first published in an earlier edition by Procter & Gamble in 2005"--T.p. verso.
Perspectives from the president, CEO, and chairman of Procter & Gamble.
Includes bibliographical references )p. ]283[-288( and index.
1st Yale University Press ed.
Introduction: My early years in business -- Foundations for success. Creating leadership brands-and keeping them young ; Let the consumer decide ; Going for the big win -- Staying in the lead. The rewards of doing good ; The power of community -- How we live our lives. A passionate sense of ownership ; The benefits of diversity and the challenge of achieving it ; A personal model for living ; A family affair -- Conclusion: Enduring values in an age of innovation -- Appendix 1: Biographies of key leaders -- Appendix 2: Redesigning your organizational structure to achieve your purpose.