Shut up and listen! the truth about how to communicate at work
London ; Sterling, VA
Kogan Page
2004
186 p. , ill. , 22 cm.
Includes bibliographical references )p. ]182[( and index.
01. Feeling: First impressions, body language, culture -- Pt. 3. Planning for success -- 11. Planning: Auditing, ditching the time wasters, targeting and achieving -- 21. Six simple strategies: Ways to implement your plan.