Improving employee performance through workplace coaching a practical guide to performance management
London ; Sterling, VA
Kogan Page
2005
Includes bibliographical references )p. ]177[-178( and index.
Managing people -- Getting started -- Preparing to coach people -- Operating as a coach on the job -- Operating as a coach during a formal review -- Developing coaches for managing people -- The road to goodbye : when dismissal is the only solution -- A risk management approach to people management -- Preparing your workplace.