Academic library research: perspectives and current trends
Chicago
Association of College and Research Libraries
2008
viii, 315 p.; 23 cm
ACRL publications in librarianship; no. 95
Includes bibliographical references and index
Reference service in face-to-face and virtual environments/ Marie L. Radford & Lorri M. Mon -- Information literacy/ Anita Ondrusek -- Research in academic library collection management/ Mary F. Casserly -- Knowledge organization/ Sherry L. Vellucci -- Leadership research in library and information science/ Mark Winston -- Usability testing: method and research/ Michael J. Prasse & Lynn Silipigni Connaway -- Measuring the quality of library service through LibQUAL+/ Martha Kyrillidou, Colleen Cook, & S. Shyam Sunder Rao