Education and research for marketing and quality management in libraries = La formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque: satellite meeting/Colloque satellite Quebec, August 14-16 Aout 2001
Munchen
K.G. Saur
2002
x, 326 p. : ill. ; 22 cm.
IFLA publications,4430-1986 ;99
"International Federation of Library Associations and Institutions."
Includes bibliographical references
$ALibraries$BMarketing -- Congresses
$ALibraries -- Quality control$BCongresses
$ALibrary education$BCongresses
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716
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E32
2002
TI
edited by Rejean Savard
AU naejeR ,dravaS 1950-
CO International Federation of Library Associations and Institutions