عنوان
پدید آورنده
موضوع
رده
HF 5415 .55 .B76 1999
HF
5415
.
55
.
B76
1999
کتابخانه
محل استقرار
131963
بهار۲۸
English
)44(
Brown, Stanley A
1946-
Strategic customer care: an evolutionary approach to increasing customer value and profitability
Toronto
J. Wiley & Sons, Canada
1999
xiii, 305 p.: ill.; 24 cm
Includes bibliographical references and index
، Relationship marketing
، Customer relations
، Consumer satisfaction
HF
5415
.
55
.
B76
1999
AU
Stanley A. Brown
TI
163
