عنوان
پدید آورنده
موضوع
رده
Z 678 .L3 2008
Z
678
.
L3
2008
کتابخانه
محل استقرار
لاتين
Sara Laughlin, Ray W. Wilson
author
1949-
The quality library: A guide to staff-driven improvement, better efficiency, and happier customers
Chicago
American Library Association
2008
XIV, [145]p.: fig
مرجع به حساب نمي آيد
Bibliography: p. 137-139
Library administration-United States
Total quality management-United States
Library planning-United States
Customer services-United States
Z
678
.
L3
2008
مولف
Laughlin, Sara
Wilson, Ray W., Jt. auth.
